Last Updated: 8 September 2026

This Payment Policy explains how payments are processed when you purchase products from Garminol. We aim to make every transaction secure, clear, and straightforward.

By placing an order through our website, you agree to the payment terms described below, together with our Terms of Service, Shipping Policy, and Return and Refund Policy.

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1. Accepted Payment Methods

Available payment methods are displayed during checkout. Depending on your location, device, and the payment options enabled on our store, available methods may include:

• Credit and debit cards
• Digital wallet payments
• Other secure payment methods displayed at checkout

Payment methods may change from time to time. Only payment options presented and available at checkout can be used to complete an order.

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2. Payment at Checkout

Payment is normally required when you place your order unless a different payment arrangement has been expressly offered by Garminol.

Before completing your purchase, you will be shown the applicable product price, any applicable delivery charges, and the total amount payable.

Please review your order carefully before submitting payment and make sure that your billing and delivery information is accurate.

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3. Payment Security

We take reasonable measures to help protect payment information and use secure payment processing technologies provided through our ecommerce and payment service providers.

Payment card information is generally processed by the relevant payment provider rather than being directly handled by Garminol. Payment providers may apply their own security procedures, verification requirements, and terms.

For your protection, never send your full payment-card number, security code, password, or banking credentials to us by email, telephone, social media, or another unsecured communication method.

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4. Payment Authorisation

All payments are subject to authorisation by the relevant payment provider or card issuer.

If your payment is declined, rejected, or cannot be authorised, your order may not be completed. You may be asked to use another payment method or contact your payment provider.

We are not responsible for a payment being declined by your bank, card issuer, digital wallet provider, or other payment service.

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5. Order Confirmation

After successfully placing an order, you should receive an order confirmation containing information about your purchase.

Receiving an order confirmation does not prevent us from contacting you if there is an issue with payment, pricing, availability, delivery information, or another material aspect of the order.

For online sales in the UK, customers should receive confirmation of the contract and information they can retain for future reference.

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6. Pricing and Currency

Product prices are displayed on our website and the total amount payable will be shown before you complete your purchase.

Any applicable delivery charges or other mandatory costs should be shown during the purchasing process before payment is submitted.

Where applicable, taxes and other mandatory charges are included or identified in accordance with the pricing information presented at checkout.

We aim to provide clear information about available payment methods, product prices, and applicable delivery costs before an order is placed.

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7. Payment Verification and Fraud Prevention

To protect our customers and our business, orders may be subject to payment verification or fraud-prevention checks.

We may contact you if additional information or verification is reasonably required to confirm an order.

If a payment or order appears to be unauthorised, fraudulent, or otherwise suspicious, we may delay, decline, or cancel the order where appropriate.

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8. Refunds

If you are entitled to a refund under our Return and Refund Policy or applicable consumer law, the refund will normally be issued using the original payment method where reasonably possible.

The time required for a refund to appear in your account may depend on your bank, card issuer, or payment provider.

Refunds do not affect any statutory rights you may have under applicable UK consumer law.

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9. Chargebacks and Payment Disputes

If you believe a payment has been made without your authorisation or there is an issue with an order, please contact us first so that we can investigate and try to resolve the matter promptly.

Customers should also contact their card issuer or payment provider where appropriate, particularly in cases involving suspected payment fraud.

Card payment disputes and chargebacks may be handled by the relevant card issuer or payment provider under their applicable rules.

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10. Payment Information and Privacy

Personal information provided during checkout is handled in accordance with our Privacy Policy.

We only request information that is reasonably necessary to process and fulfil your order, provide customer support, prevent fraud, and comply with applicable legal obligations.

Payment providers may independently process certain payment and transaction information according to their own privacy policies and terms.

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11. Incorrect or Duplicate Payments

If you believe you have been charged incorrectly or more than once for the same order, please contact us as soon as possible.

We will review the transaction and, where an error is confirmed, take appropriate steps to correct it.

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12. Payment Provider Availability

Payment services may occasionally be unavailable due to maintenance, technical problems, banking issues, network interruptions, or circumstances outside our reasonable control.

If a payment method is temporarily unavailable, we may provide another available payment option where possible.

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13. Contact Us

If you have questions about a payment, refund, transaction, or order, please contact our customer support team.