Terms of service

Terms of Service

Please read these terms carefully before using our website or placing an order.

Welcome to Garminol

These Terms of Service govern your use of the Garminol website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. About Us

These Terms of Service apply to the website operated by Garminol.

Garminol

6 St Andrews Way, Bow, London E3 3PA, United Kingdom

Email: Contact@garminol.shop

Phone: +44 7481 741198

2. Using Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else's use of the website.

You must not attempt to gain unauthorised access to our website, interfere with its operation, introduce malicious software, or use the website for fraudulent or unlawful activities.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images and prices displayed on our website are accurate. However, minor variations in colour, appearance, packaging or presentation may occur.

Product availability may change without notice. If a product becomes unavailable after you place an order, we will contact you and, where appropriate, offer a suitable resolution, including a refund.

4. Prices

All prices displayed on our website are shown in the applicable currency at checkout. We reserve the right to correct pricing errors or update prices before an order is accepted.

If a clear pricing or listing error affects an order, we may contact you before processing the order to confirm whether you wish to proceed at the correct price or receive a refund.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

An order confirmation email confirms that we have received your order. It does not necessarily mean that the order has been accepted. Acceptance occurs when we confirm that your order has been processed for dispatch, unless we notify you otherwise.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraud, an obvious pricing error, product availability issues or circumstances beyond our reasonable control.

6. Payment

Payment must be successfully authorised before an order can be processed. We may use third-party payment providers to securely process transactions.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

7. Shipping and Delivery

Orders are generally processed within 1–2 business days. Estimated delivery time is generally 3–4 business days after dispatch, subject to the destination, carrier and circumstances outside our reasonable control.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur because of carrier disruption, severe weather, customs procedures or other events outside our control.

8. Returns and Refunds

Our returns are designed to provide a straightforward shopping experience. Eligible customers may request a return within 30 days of receiving their order.

  • Return window: 30 days.
  • Free return shipping for eligible returns.
  • No restocking fee.
  • No final-sale items are currently designated by Garminol.

Products should be returned in accordance with our Return & Refund Policy. Nothing in these Terms limits your statutory rights under applicable UK consumer law.

9. Faulty or Incorrect Products

If a product is faulty, damaged, defective or not as described, please contact us as soon as reasonably possible.

We will work with you to provide an appropriate remedy in accordance with your rights under applicable UK consumer protection legislation.

10. Cancellation Rights

If you are a UK consumer purchasing online, you may have statutory cancellation rights under the Consumer Contracts Regulations 2013. Depending on the circumstances, you may be able to cancel an eligible distance contract within the applicable statutory cancellation period.

These statutory rights operate separately from any additional return policy we provide and are not excluded or reduced by these Terms.

11. Intellectual Property

Unless otherwise stated, the content of our website, including text, graphics, logos, product information, images, designs and other materials, is owned by or licensed to Garminol.

You may not reproduce, copy, modify, distribute or commercially exploit website content without our prior written permission, except where permitted by law.

12. Third-Party Services and Links

Our website may contain links to third-party websites, services or applications. These third parties operate independently from Garminol and may have their own terms and privacy policies.

We are not responsible for third-party websites or services except where liability cannot lawfully be excluded.

13. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

We may temporarily suspend, modify or update parts of the website for maintenance, security, improvements or other operational reasons.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under UK law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where applicable.

Subject to the above, Garminol will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

15. Events Outside Our Control

We will not be responsible for failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include significant carrier disruption, natural disasters, severe weather, government action, telecommunications failures, cyber incidents, industrial disputes or other events that could not reasonably have been prevented.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, website or applicable legal requirements.

The latest version will be published on this page. Your continued use of the website after an updated version is published will be subject to the updated Terms.

17. Governing Law

These Terms are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.

If you are a consumer, nothing in these Terms affects any mandatory rights or protections you may have under the laws applicable to your place of residence.

18. Contact Us

If you have any questions about these Terms of Service, please contact us:

Garminol

6 St Andrews Way, Bow, London E3 3PA, United Kingdom

Email: Contact@garminol.shop

Phone: +44 7481 741198

Last updated: 8 September 2026