1. Our Returns Policy

At Garminol, we want you to be completely satisfied with your purchase. If you are not happy with an item, you may request a return within 30 days of receiving your order, subject to the conditions set out below.

We will arrange or provide free return shipping for eligible returns. There is also no restocking fee.

2. Eligibility for a Return

To be eligible for a return, the item should:

• Be returned within 30 days of delivery.
• Be in its original condition, where reasonably possible.
• Include the original packaging, accessories, manuals and other included items where available.
• Show no unnecessary signs of use, damage or alteration.

If an item has been used beyond what is reasonably necessary to inspect or assess it, any applicable reduction in the refund may be considered where permitted by UK law.

3. How to Request a Return

To request a return, please contact our customer support team with your order number and the reason for your return.

4. Free Return Shipping

For eligible returns, Garminol will provide free return shipping. We will provide instructions on how to return your item after your return request has been approved.

Please do not send an item to us without first contacting our support team, as this may delay the processing of your return.

5. Refunds

Once your returned item has been received and inspected, we will process your refund where you are entitled to one.

Approved refunds will normally be issued to the original payment method. The time it takes for the funds to appear in your account may depend on your bank, card issuer or payment provider.

Where applicable, refunds will include the standard delivery charge paid at the time of purchase, subject to the requirements of UK consumer law. Any additional premium delivery charge selected by you may not be refundable where permitted by law.

6. Faulty, Damaged or Incorrect Items

If your item arrives damaged, faulty, defective or different from what you ordered, please contact us as soon as possible at Contact@garminol.shop .

Please provide your order number and, where useful, photographs or other information showing the issue. We will work with you to provide an appropriate remedy in accordance with applicable UK consumer law.

7. No Restocking Fees

Garminol does not charge restocking fees for eligible returns.

8. Final Sale Items

We do not currently designate any products as final sale items. All products remain subject to the rights and protections applicable under UK consumer law.

9. Your Statutory Rights

Nothing in this policy is intended to limit or exclude any rights you may have under applicable UK consumer protection legislation.

In particular, eligible online purchases may benefit from statutory cancellation rights under the Consumer Contracts Regulations 2013, while faulty or incorrectly described goods may be covered by additional rights under the Consumer Rights Act 2015.

10. Exchanges

If you would like a different product, model or specification, please contact our support team. Depending on stock availability, we may assist with an exchange or recommend returning the original item and placing a new order.

11. Contact Us

If you have any questions about returns or refunds, please contact us: