1. About This Privacy Policy

Garminol respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, why we collect it, how we use it and the choices and rights available to you.

By using our website or purchasing products from us, you acknowledge that your information may be processed as described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Your name and contact details.
• Billing and delivery addresses.
• Email address and telephone number.
• Order details and purchase history.
• Information you provide when contacting our customer service team.
• Website usage, device and technical information.
• IP address and browser information.
• Cookie and similar technology information.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders.
• Arrange delivery of your purchases.
• Process payments and refunds.
• Provide customer support.
• Respond to enquiries and requests.
• Manage returns, exchanges and warranty-related matters.
• Improve our website, products and services.
• Help protect our website against fraud, misuse and security threats.
• Comply with applicable legal and regulatory obligations.
• Send marketing communications where permitted and where you have provided the appropriate consent.

4. Legal Bases for Processing

Where UK data protection law applies, we process personal information using an appropriate lawful basis. Depending on the circumstances, this may include:

• Contract: where processing is necessary to fulfil an order or provide a service you requested.
• Legal obligation: where we are required to process information to comply with the law.
• Legitimate interests: where processing is necessary for legitimate business purposes and does not unfairly override your rights.
• Consent: where you have given permission for a specific use of your information, such as certain marketing or optional cookies.

5. Payment Information

Payments made through our website may be processed by third-party payment providers. Depending on the payment method selected, payment providers may collect and process payment details in accordance with their own privacy policies.

Where possible, we do not directly store complete payment card details on our own systems.

6. Sharing Your Information

We may share relevant personal information with trusted third parties when necessary to operate our business and provide our services.

This may include:

• Payment processors.
• Delivery and shipping providers.
• Website and technology service providers.
• Customer service and communication providers.
• Fraud prevention and security providers.
• Professional advisers where reasonably necessary.
• Government authorities or law enforcement where legally required.

We do not sell your personal information to third parties.

7. Shopify

Our online store is operated using Shopify. Shopify may process personal information in connection with providing its ecommerce platform and related services.

Information submitted through our website may therefore be processed by Shopify and other service providers involved in operating our store.

8. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and, where permitted, support marketing and analytics.

You may be able to control or restrict cookies through your browser or through cookie-management tools provided on our website. Disabling certain cookies may affect how some parts of the website function.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, resolving disputes, maintaining business records and meeting legal, accounting and regulatory requirements.

When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on your circumstances and applicable UK data protection law, you may have rights including:

• The right to request access to personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of personal information in certain circumstances.
• The right to request restriction of processing in certain circumstances.
• The right to object to certain types of processing.
• The right to withdraw consent where processing is based on consent.
• The right to data portability in circumstances where it applies.

To exercise a privacy right, please contact us using the details below. We may need to verify your identity before fulfilling certain requests.

12. Marketing Communications

Where permitted, we may send you information about products, promotions or services that may be relevant to you.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

13. Children's Privacy

Our website is not intended to be used by children to make purchases. We do not knowingly seek to collect personal information from children without appropriate authorisation.

14. International Data Transfers

Some of our service providers may process information outside the United Kingdom. Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection requirements.

15. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing personal information.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

Any updated version will be posted on this page with an updated revision date.

17. Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact Garminol: