1. About Our Shipping

At Garminol, we aim to make your shopping experience as simple and convenient as possible. This Shipping Policy explains how we process, dispatch and deliver orders placed through our website.

2. Order Processing

Orders are generally processed and prepared for dispatch within 1–2 business days.

Orders are processed during our normal business days. Orders placed on weekends or public holidays may begin processing on the next business day.

3. Delivery Time

Our estimated delivery time is generally 3–4 business days after your order has been dispatched.

Please note that delivery estimates are provided as a guide and are not guaranteed delivery dates. Actual delivery times may vary depending on your location, courier operations and circumstances outside our reasonable control.

4. Shipping Confirmation & Tracking

Once your order has been dispatched, you may receive a shipping confirmation containing tracking information where tracking is available.

You can use the tracking information provided to monitor the progress of your delivery.

5. Delivery Address

Please ensure that your delivery address and contact information are accurate and complete when placing your order.

Garminol cannot be responsible for delays or failed deliveries resulting from an incorrect or incomplete address supplied by the customer.

If you realise that you have entered an incorrect delivery address, please contact us as soon as possible at Contact@Garminol.com .

6. Delivery Delays

While we aim to meet our estimated delivery times, delays can occasionally occur due to circumstances outside our reasonable control.

These may include:

• Courier or postal service delays.
• Severe weather conditions.
• Public holidays or periods of exceptionally high demand.
• Transportation or logistical disruptions.
• Incorrect or incomplete delivery information.
• Events outside our reasonable control.

If your order appears to be significantly delayed, please contact our customer support team so we can assist you.

7. Lost or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us so that we can investigate the delivery status with the relevant carrier.

Where an order is confirmed as lost in transit, we will work with you to provide an appropriate resolution in accordance with applicable UK consumer law.

8. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as reasonably possible.

Where possible, please provide photographs of the packaging and the product so that we can investigate the issue with the delivery provider and arrange an appropriate resolution.

9. International Shipping

Where international delivery is offered, delivery times may vary depending on the destination and local delivery conditions.

International orders may also be subject to customs procedures, import duties, taxes or other charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

10. Shipping Costs

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

Any available shipping promotions or free-shipping offers will be subject to the terms displayed at the time of purchase.

11. Returns & Refunds

If you need to return an order, please refer to our Return & Refund Policy.

Garminol currently offers a 30-day return window for eligible returns, with free return shipping and no restocking fee.

12. Consumer Rights

Nothing in this Shipping Policy affects your statutory rights under applicable UK consumer protection law.

Where a product is faulty, damaged, incorrectly supplied or otherwise does not meet your legal rights, please contact us so that we can provide an appropriate remedy.

13. Contact Us

If you have any questions about shipping or the delivery of your order, please contact Garminol: